Returns & Exchanges

At Chadwicks & Hacks, we want you to be completely satisfied with your home and appliance purchases. If you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization number.

• 2.
  Package Your Item

  Ensure the product is in its original, unused condition and includes all original packaging, manuals, and accessories to qualify for a full refund.

• 3.
  Ship to Warehouse

  Affix the provided return label or ship the package back to our main distribution center using a trackable shipping method.

• 4.
  Inspection and Refund

  Once our technicians inspect the returned item, your refund will be processed back to your original payment method within 5-7 business days.